At IT CART, customer satisfaction is our priority.

Product Refunds

• Refund requests must be made within 7 days of purchase.
• Products must be unused and returned in original packaging with invoice.
• Software products and customized assembled PCs are non-refundable.
• Physical damage caused after delivery is not eligible for refund.

Service Charges

• Charges for repair, installation, or technical services are non-refundable once the service has been completed.

Refund Process

Approved refunds will be processed within 7-10 business days through the original payment method.